Privacy Policy

Introduction

Welcome to https://motonovo-claims.dreamdwellings.net (referred to as “Motonovo Claims,” “we,” or “us”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of information from users visiting our website and utilizing our services.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Our official website at https://motonovo-claims.dreamdwellings.net
Any mobile applications or software developed by us
Services and products offered through our platform
Interactions between users and our team via emails, phone calls, text messages, and social media platforms

Please note that this policy does not extend to third-party websites or services linked from our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy governs your interactions with us when:

You sign up for an account and use our applications or services as an authorized user.
You visit our websites, including linked pages, to browse content or access features.
We communicate with you via email, newsletter subscriptions, phone calls, or text messages (SMS).

Personal Data Collection

We collect various types of personal data to enhance your experience and provide personalized services. The categories of information we gather include:

Account Information: Details related to your user account creation and management, such as usernames, passwords, and profile settings.
Payment Information: Transaction details, billing addresses, payment method numbers, and transaction history for processing purchases or subscriptions.
Financial Information: Data associated with your financial accounts, including bank account numbers, investment portfolios (if provided), and financial transaction records.
Purchase Information: Records of products or services bought through our platform, including quantities, prices, and order dates.
Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, and location data collected via GPS.
Location Data: Information about your physical location when you interact with our services, typically obtained through GPS or Wi-Fi signals.
Feedback and Reviews: Comments, suggestions, and reviews you submit to us regarding our products or services.
Social Media Information: Data from social media platforms when users choose to connect their accounts with us for seamless access.
Product Information: Details about products or services that interest or purchase through our platform, including preferences and customization choices.

We obtain this data through direct user input, online interactions, and automated tracking technologies on our website and applications. Additionally, we may receive personal information from third-party partners who assist us in providing services, subject to their respective privacy agreements.

Cookies

We employ cookies to enhance your browsing experience and gather analytics about how users interact with our platform. Cookies are small text files stored on your device that serve various purposes:

Strictly Necessary Cookies: Essential for navigating our website and using its core features. These ensure the basic functionality of our services.
Preference Cookies: Retain user preferences, such as language settings or display options, to provide a personalized experience.
Analytics Cookies: Collect statistical data about users’ behavior on our site, helping us understand trends and improve our services.

Users can manage their cookie preferences through our Cookie Manager tool, allowing them to control which types of cookies are set on their device.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, plus an additional period to comply with legal obligations. Once the retention period expires or when the purpose is achieved, we delete or anonymize the information securely.

Security Measures

Motonovo Claims has implemented robust security measures to protect your personal data from unauthorized access, use, or disclosure. These include:

Encryption of data at rest and in transit to safeguard sensitive information.
Engaging secure third-party processing partners who adhere to strict privacy and security standards.
Regularly reviewing and updating our security protocols to adapt to emerging threats.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding personal data:

Access: The right to request access to the personal information we hold about you.
Rectification: The ability to correct inaccurate or incomplete data.
Erasure (Right to be Forgotten): The option to request the deletion of your data under certain circumstances.
Restriction: Limiting our use of your personal information in specific situations.
Portability: Obtaining your data in a structured, commonly used format for reuse across different services.
Objection: Opposing the processing of your data for specific purposes.
Non-Discrimination: Ensuring no adverse decisions are made solely based on automated processing of your personal data.

To exercise these rights or have any data-related inquiries, please contact our privacy team at your earliest convenience.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effectively immediately upon posting on our website, and we encourage users to regularly review this page for updates.

Contact Information

For any questions, comments, data requests, or complaints regarding privacy, please contact us:

Email: contact@motonovo-claims.dreamdwellings.net
Address: [Provide physical address]

We appreciate your trust in sharing your personal information with Motonovo Claims, and we remain committed to protecting your privacy.